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Please do not use this form to inquire about the status of repairs arranged by an NTH retailer. Please contact the store which arranged the repair for updates. 

If you are a reviewer, please read this before you contact us.

Before submitting this form, please see our FAQs, The FAQ's address most questions we receive.

Inquiries already addressed by our FAQs may not get a personalized response.

We are generally able to offer same-day responses on weekdays during normal business hours (Eastern time zone, GMT-4/5). Please allow up to 3 days before re-submitting your inquiry or attempting to reach us by email or through social media

If this is about a request for support, please include your order number, and confirm the spelling of your email address before sending.