January 14, 2020 1 min read
At NTH watches we want you to be confident that you'll be satisfied with your purchase. That's why we stand behind all of our watches with the best-in-class NTH 6 & 6 guarantee.
What is the NTH 6 & 6 Guarantee?
NTH gives you up to 6 weeks to return watches for a full refund, net of shipping costs, and guarantees the movement for 6 years from the watch's date of production. Simple, right?
Are there restrictions?
Watches returned for refund must still be in as-delivered condition, meaning unworn, with all the protective wrappers intact and in place, in the original packaging, with all included items shipped with the watch. Refunds will be net of shipping costs, and return shipping will be at the customer's expense.
Watches with Swiss movements must be serviced at least once in the first 5 years of ownership in order to be covered by the 6 year movement guarantee. Proof of servicing is required. The guarantee will be null and void in cases of obvious damage of the movement due to abuse or neglect.
Otherwise, there are no restrictions.
What if I bought my NTH from one of your retailers?
See the retailer’s website for their own returns policy. It may not be 6 weeks, but if the watch is still in as-delivered condition, you may want to ask if they’ll accept its return.
Regardless of where you bought your NTH, the movement is covered under the 6 year guarantee, retro-active to 2016, when NTH started.
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